Contact 10 Minute Mail

Have a question, a bug to flag, or an idea to share? This is the place to reach the 10 Minute Mail team. Many quick questions are already answered on our FAQ page, so a peek there may save you a wait. If you still need us, fill out the form below or email support@10minutemail.now.

How we can help
  • Report a bug or something that looks broken on any page.
  • Suggest a feature or a timer length you would like to see.
  • Ask how the timer, the inbox, or your data is handled.
  • A real person reads every message, usually replying within a few working days.

What to include

Four details that speed up a reply

A little detail helps us help you faster. When you write, try to mention:

  • The page you were on: A link or the name of the tool, such as our feature list.
  • What you expected: And what happened instead.
  • Your setup: Which browser you used and whether you were on a phone or a desktop.

Steps to repeat it

A quick, numbered list of what you clicked helps us follow the exact same path:

  1. Where you started, such as the home page or a specific timer.
  2. What you clicked or typed next.
  3. What you saw happen, versus what you expected to see.

What happens next

A real reply, not an autoresponder

When you hit send, your note lands with the team, not a bot. A real person reads every message and writes back, usually within a few working days. We only use the email you give us to reply to you, in line with our privacy policy. It is never added to a mailing list and never passed to anyone else. If something is time-sensitive, a clear subject line helps it stand out in the queue.

Before you write

Quicker answers than waiting on a reply

Some topics have quick answers already. If your message is about how the timer works or where old mail goes, the blog may sort it out in a minute.

Curious how we treat your data? Our privacy policy spells it out in plain words, and our terms of service cover acceptable use.

For account help, there is nothing to reset. We never create an account, so no password exists to lose.

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